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OpenVMS Hobbyist Program | Alpha Systems Forums | Alpha Software Forum
Author ARC won't load, and I can't get back to SRM...
Old Thrashbarg

Posts: 2
Joined: 12.12.07
Posted on December 13 2007 08:02
I have an Alphaserver 1000a 4/266 with the single-channel PCI version of the Mylex DAC960.

The short of my problem is this: A drive in my RAID array died, so I took the opportunity to replace the noisy and slow old 2.1gb drives with a couple 4.3gb models. Of course that required going into the RAID config utility through the ARC console.

Everything was fine up to this point, aside from the disk faults. It loaded SRM just fine... everything worked. Then things went wrong.

The "arc" command didn't work... it gave me messages that ARC firmware was loading, followed shortly thereafter by "ARC firmware loaded." Then nothing else happened; it never brought up the ARC menu. I left it for over an hour, and nothing changed on screen, nor was there any indication of activity from the machine itself.

Not to be deterred, I reset the machine and tried "set os_type nt" instead. I did not, as you may be able to guess, think that move through very well. smileyops:

So now the machine is set to load the ARC console at startup, but it still won't get all the way to the ARC menu; it says that the firmware has loaded, but seems to freeze at that point. I pulled both the RAID card and the network card, but that didn't change anything. To make sure, I tried directly hooking up a keyboard and monitor in place of the VT420, but I was greeted only by the blank blue screen and flashing cursor.

So what do I do now? I know there's a failsafe loader, but the documentation I have is a bit ambiguous on how to use it, and I'm not sure if I have the necessary disk to accompany it.

Please help... I'm new to this, so I'm way outta my league here.

(and great thanks in advance)
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