A few weeks ago I registered an OpenVMS Alpha license and ordered a hobbyist kit in the mail. Yesterday I used it to install OpenVMS on my Alphastation. It's asking me to register a product authorization key, but I have absolutely no idea where this key is supposed to be, or when I was supposed to have received it. Is it on the CD somewhere? Did it appear in my browser when I registered for the license? Was it supposed to be e-mailed to me? In any case, I effectively don't have a PAK. Where's it supposed to be?
License keys are e-mailed back to you, usually very quickly. I applied for one on Thursday and they came back the same day.
If you had only just recently joined Encompass or another user group, then there may have been a slight delay, but I think your membership has to have already been processed before you can even submit the license application form. Otherwise it just bounces you back out saying you are not recognized.